Hotel Kapalai Semporna
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1 night
1 room, 2 adults, 0 children
All properties in Semporna

Hotel Kapalai Semporna

Opened in 2024
Block H, Bandar Kapalai, Baru 1.5 Jalan Bubul, Semporna, Sabah, 91308, Malaysia
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hotel overview picture
Last booked 2 hrs ago
Amenities
Public parkingFree
24-hour front desk
Luggage storageFree
Bar
Restaurant
Cafe
Conference room
Multi-function room
All amenities
Property Description
With a stay at Hotel Kapalai in Semporna, you'll be within a 5-minute drive of Semporna Mosque and Tropical Research and Conservation Centre. This hotel is 5.3 mi (8.5 km) from Bukit Tengkorak and 6.9 mi (11.1 km) from Limau Limau.
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8.1/10
Very Good
It's worth the price, such a beautiful water house
All 237 reviews
Surroundings
Landmarks: Borneo Sports Centre
(700m)
Landmarks: Sinar Harapan House
(740m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Super King
2

Superior Super King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Room Details
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Premier Super King W/ Balcony
4

Premier Super King W/ Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Ocean view
Daily housekeeping
Video streaming services
Room Details
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Deluxe Double Queen
1

Deluxe Double Queen

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Room Details
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Executive Super King W/ Balcony
2

Executive Super King W/ Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Room Details
Check Availability
Superior Twin Super Single
2

Superior Twin Super Single

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Room Details
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Deluxe King
3

Deluxe King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Room Details
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Guest Reviews

8.1/10
Very Good
237 reviews
Verified Reviews
  • Cleanliness8.1
  • Amenities8.0
  • Location8.1
  • Service8.0
Average for similar properties in Semporna
Most Mentioned
AI Summary
The accommodation is praised for its cleanliness, spacious rooms with great views, and thoughtful service. Guests appreciate the well-equipped rooms and nearby amenities but mention the availability of Chinese-speaking staff.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
This hotel is truly riddled with complaints. Just 300 meters across the street from the main entrance is a cemetery. The previous guest's napkins were still under the curtains, and there were hair streaks in several places. The sheets were wrinkled and creased. The phone was silent, so I had to go downstairs to the front desk. The hair dryer button was constantly broken, requiring me to turn it on and off dozens of times to dry my hair. When it did work, I had to dry it immediately, otherwise I'd have to press the button for too long. The air conditioner was so loud I had to use earplugs at night. There was a half-step from the bedroom to the bathroom, which was a real trip hazard. There were even gecko nests on the ceiling. It was truly unspeakable. Semporna was a small fishing village from the 1980s, and it was very backward. The standard of this guesthouse is understandable, but why was it charging over 600 per night in this condition? They also insisted on deducting a deposit of 200 Malaysian ringgit, which resulted in me having to keep the Malaysian ringgit when I checked out and returned home. They were also very mean and wrote down a compensation price list, which included bed sheets, pillows, hair dryers, etc., and there were no facilities in the room. They also spent a long time checking if there were any missing items in the room when I checked out. Who would take such things?
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
It's worth the price, such a beautiful water house
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2025
The front desk is very arrogant. They didn’t even give me an extra pair of quilts when I asked for them. For such a big hotel, don’t they have spare quilts?
Original TextTranslation provided by Google
Y‍i‍m‍i‍n‍g‍y‍i‍r‍u‍i
July 27, 2025
Very convenient, relatively new
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
Very bad. The bed is very small. There are bugs everywhere. The bedding is very dirty.
Original TextTranslation provided by Google
Xialuotefannao👿
July 27, 2025
The environment is very good, and the overall hotel is economical and well decorated.
Original TextTranslation provided by Google
H‍u‍a‍n‍q‍i‍u‍l‍i‍x‍i‍a‍o‍y‍a‍o
July 27, 2025
Not bad, one kilometer away from the city
Original TextTranslation provided by Google
A‍a‍r‍o‍n‍3‍1‍5
July 25, 2025
Too bad to come
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeAsian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
MYR 20.00 (approx. PHP 272.65) per person
Children 12–17 years old
MYR 40.00 (approx. PHP 545.30) per person
Adult
Buffet:MYR 40.00 (approx. PHP 545.30) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 200.00 (approx. PHP 2,726.49) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2024
  • Number of Rooms: 199
With a stay at Hotel Kapalai in Semporna, you'll be within a 5-minute drive of Semporna Mosque and Tropical Research and Conservation Centre. This hotel is 5.3 mi (8.5 km) from Bukit Tengkorak and 6.9 mi (11.1 km) from Limau Limau.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Free self parking is available onsite.

Make yourself at home in one of the 199 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for Hotel Kapalai Semporna?

The cancellation policy for Hotel Kapalai Semporna varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Kapalai Semporna?

Standard check-in time at Hotel Kapalai Semporna is 15:00 and check-out time is 12:00.

What amenities and services are available at Hotel Kapalai Semporna ?

Hotel Kapalai Semporna offer top amenities and services include Shuttle service.

Does Hotel Kapalai Semporna provide breakfast?

Yes, Breakfast is offered at Hotel Kapalai Semporna. Breakfast option(s): Asian.

Can I bring my pet inside the Hotel Kapalai Semporna?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Kapalai Semporna.

Is airport shuttle service offered by Hotel Kapalai Semporna ?

No, the Hotel Kapalai Semporna doesn't offer airport transfer services.

About This Property

Average Price FromPHP6567
Hotel Star Rating4