Hotel Kapalai Semporna
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1 night
1 room, 2 adults, 0 children
All properties in Semporna
Hotel Kapalai Semporna
Opened in 2024
Block H, Bandar Kapalai, Baru 1.5 Jalan Bubul, Semporna, Sabah, 91308, Malaysia
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Last booked 2 hrs ago






Amenities
Public parkingFree
24-hour front desk
Luggage storageFree
Bar
Restaurant
Cafe
Conference room
Multi-function room
All amenities
Property Description
With a stay at Hotel Kapalai in Semporna, you'll be within a 5-minute drive of Semporna Mosque and Tropical Research and Conservation Centre. This hotel is 5.3 mi (8.5 km) from Bukit Tengkorak and 6.9 mi (11.1 km) from Limau Limau.
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8.1/10
It's worth the price, such a beautiful water house
All 237 reviews
Surroundings
Landmarks: Borneo Sports Centre
(700m)
Landmarks: Sinar Harapan House
(740m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

2
Superior Super King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Check Availability

4
Premier Super King W/ Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Ocean view
Daily housekeeping
Video streaming services
Check Availability

1
Deluxe Double Queen
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Check Availability

2
Executive Super King W/ Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Check Availability

2
Superior Twin Super Single
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Check Availability

3
Deluxe King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Check Availability
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Guest Reviews
8.1/10
Very Good
237 reviews

- Cleanliness8.1
- Amenities8.0
- Location8.1
- Service8.0
Average for similar properties in Semporna

AI Summary
The accommodation is praised for its cleanliness, spacious rooms with great views, and thoughtful service. Guests appreciate the well-equipped rooms and nearby amenities but mention the availability of Chinese-speaking staff.

Guest User
August 2, 2025
This hotel is truly riddled with complaints. Just 300 meters across the street from the main entrance is a cemetery. The previous guest's napkins were still under the curtains, and there were hair streaks in several places. The sheets were wrinkled and creased. The phone was silent, so I had to go downstairs to the front desk. The hair dryer button was constantly broken, requiring me to turn it on and off dozens of times to dry my hair. When it did work, I had to dry it immediately, otherwise I'd have to press the button for too long. The air conditioner was so loud I had to use earplugs at night. There was a half-step from the bedroom to the bathroom, which was a real trip hazard. There were even gecko nests on the ceiling. It was truly unspeakable. Semporna was a small fishing village from the 1980s, and it was very backward. The standard of this guesthouse is understandable, but why was it charging over 600 per night in this condition? They also insisted on deducting a deposit of 200 Malaysian ringgit, which resulted in me having to keep the Malaysian ringgit when I checked out and returned home. They were also very mean and wrote down a compensation price list, which included bed sheets, pillows, hair dryers, etc., and there were no facilities in the room. They also spent a long time checking if there were any missing items in the room when I checked out. Who would take such things?
Original TextTranslation provided by Google

Guest User
July 29, 2025
It's worth the price, such a beautiful water house
Original TextTranslation provided by Google

Guest User
July 28, 2025
The front desk is very arrogant. They didn’t even give me an extra pair of quilts when I asked for them. For such a big hotel, don’t they have spare quilts?
Original TextTranslation provided by Google

Yimingyirui
July 27, 2025
Very convenient, relatively new
Original TextTranslation provided by Google

Guest User
July 27, 2025
Very bad. The bed is very small. There are bugs everywhere. The bedding is very dirty.
Original TextTranslation provided by Google

Xialuotefannao👿
July 27, 2025
The environment is very good, and the overall hotel is economical and well decorated.
Original TextTranslation provided by Google

Huanqiulixiaoyao
July 27, 2025
Not bad, one kilometer away from the city
Original TextTranslation provided by Google

Aaron315
July 25, 2025
Too bad to come
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Public parking
Free
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Cafe
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Shuttle service
Free
Front Desk Services
24-hour front desk
Concierge service
Bellhop
Luggage storage
Free
Translation tools available
Electronic ID reader for check-in
Tour and ticket booking service
Languages Spoken
English
Chinese (Mandarin)
Malay
Food & Drink
Cafe
Bar
Room service
Public Areas
Water purifier
Elevator
No smoking in public areas
Smoking area
Non-smoking floor
Business Services
Conference room
Additional charge
Wedding service
Multi-function room
Multimedia display system
Accessibility
Handrails on stairs
Stair-free main entrance
Safety & Security
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAsian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
Age | Fee |
---|---|
Children 5 years old and under | Free |
Children 6–11 years old | MYR 20.00 (approx. PHP 272.65) per person |
Children 12–17 years old | MYR 40.00 (approx. PHP 545.30) per person |
Adult | Buffet:MYR 40.00 (approx. PHP 545.30) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 200.00 (approx. PHP 2,726.49) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 199
With a stay at Hotel Kapalai in Semporna, you'll be within a 5-minute drive of Semporna Mosque and Tropical Research and Conservation Centre. This hotel is 5.3 mi (8.5 km) from Bukit Tengkorak and 6.9 mi (11.1 km) from Limau Limau.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Free self parking is available onsite.
Make yourself at home in one of the 199 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Free self parking is available onsite.
Make yourself at home in one of the 199 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Hotel Kapalai Semporna?
The cancellation policy for Hotel Kapalai Semporna varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Kapalai Semporna?
What are the check-in and check-out times at Hotel Kapalai Semporna?
Standard check-in time at Hotel Kapalai Semporna is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Kapalai Semporna?
What amenities and services are available at Hotel Kapalai Semporna ?
Hotel Kapalai Semporna offer top amenities and services include Shuttle service.What amenities and services are available at Hotel Kapalai Semporna ?
Does Hotel Kapalai Semporna provide breakfast?
Yes, Breakfast is offered at Hotel Kapalai Semporna. Breakfast option(s): Asian. Does Hotel Kapalai Semporna provide breakfast?
Can I bring my pet inside the Hotel Kapalai Semporna?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Kapalai Semporna.Can I bring my pet inside the Hotel Kapalai Semporna?
Is airport shuttle service offered by Hotel Kapalai Semporna ?
No, the Hotel Kapalai Semporna doesn't offer airport transfer services.Is airport shuttle service offered by Hotel Kapalai Semporna ?
About This Property
Average Price From | PHP6567 |
---|---|
Hotel Star Rating | 4 |